ACSS COMMUNICATION MANAGER MAINTAINENCE Training Institute In Chennai

VOIP is offering Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting Training. We are providing hands-on practical training to both individuals as well as corporate professionals. We are Becoming One of The Best Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting Training Company in India. We also conduct Remote lab sessions and Skype video training sessions for Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting. We have the team of Certified Professional trainers, with Live instructor led hands-on Networking Courses, onsite training, Remote lab sessions and Skype video training sessions as well as Networking certification boot camps.

Course Content:

Architecture:

• Describe the signaling requirements of CM, such as SIP, H.323, H.248, Q Sig, and ISDN.
• Describe the features supported by CM Messaging.
• Describe the features supported by CM.
• Describe the networking protocols and capacities supported by CM.
• Describe the networking protocols and capacities supported by CM Messaging.

CM Messaging Administration:

• Configure global parameters as part of basic administration on the CM Messaging system.
• Configure subscriber mailboxes.
• Configure the auto attendant and customize announcements.
• Configure system features such as broadcast messaging, bulletin board messaging, enhanced lists, out calling, and fax.
• Use the System Management Interface (SMI) to manage user accounts, IDs, and privileges.
• Describe the signaling requirements between CM and CM Messaging.

Maintenance:

• Perform backups and restores on the CM and CM Messaging.
• Install CM software and firmware updates.
• Install CM Messaging software and firmware updates.
• Differentiate between the available upgrade/update tools with respect to their function.
• Describe the tools and reports available to monitor CM system performance.
• Describe the tools and reports available to monitor CM Messaging system performance.

Troubleshooting:

• Differentiate between trunk side and lineside problem origination, administration, and resolution.
• Differentiate between normal mode and failover mode.
• Given a failover scenario, resolve issues to return to normal mode.
• Describe the tools and administrative options to address voice quality issues.
• Describe the causes of station issues.
• Differentiate SAT commands necessary to troubleshoot routing/tracing issues.
• Use maintenance/management tools to determine the sources of alarm notification.
• Determine which supporting documentation is to be used for alarm research and diagnosis.
• Given a problem scenario, determine the appropriate log to consult.

Note:
1. 24 x 7 lab facilities
2. Remote Trainings Available on skype/ WebEx worldwide.
3. We are Not a Partner of Avaya.
4. Above Syllabus Downloaded from https://www.avaya-learning.com/