AVAYA Training Center

VOIP is offering Avaya Training. We are providing hands-on practical training to both individuals as well as corporate professionals. We are Becoming One of The Best Avaya Training Company in India. We also conduct Remote lab sessions and Skype video training sessions for Avaya. We have the team of Certified Professional trainers, with Live instructor led hands-on Networking Courses, onsite training, Remote lab sessions and Skype video training sessions as well as Networking certification boot camps.

Course Content:

Implementation Preparation:

• Identify the proper physical layer installation and configuration.
• Identify the information pertaining to PLDS license files.
• Determine environmental requirements (HVAC, grounding, power, etc.).
• Identify the components (media modules, circuit packs, etc.).
• Identify the RAID configuration requirement.
• Identify the prerequisite conditions for upgrades or migrations to CM 6.0.
• Identify the integration type with CMM (SIP or QSIG).

Implementation Preparation:

• Describe how to install system platform on the hardware platform (e.g., S8800 / S8300D S8510).
• Describe how to select and install the template (Simplex, Duplex, Embedded, etc.) per the customer requirements.
• Describe how to perform data and WAN-related tasks to set up Media Servers and Gateways.
• Identify the correct network Speed/Duplex setting for Med Pro, CLAN, telephones, or an Ethernet switch.
• Describe how to install and cable Media Gateways and Servers (Ethernet ports and bus terminators and connectors).
• Describe how to set up Duplex Servers for software duplication.
• Deploy the license file(s) and authentication file(s) for CM and CMM.

Configuration:

• Describe how to configure Media Gateways and Servers.
• Describe how to set up the survivable configuration.
• Describe how to configure TDM, IP telephones, and their supporting servers.
• Describe how to perform system platform/CM/CMM updates (software patches) and upgrades.
• Describe how to perform backup and recovery procedures on servers.
• Describe how to set up redundancy (IPSI, control network, servers, etc.).
• Describe how to configure IP interfaces (CLANs, MEDPRO, IPSIs, etc.).
• Describe how to modify the license features via the CM web interface.
• Perform initial configuration of CMM (Switch link administration, machine configuration, and test mailboxes).

Implementation Testing and Validation:

• Describe how to check the status of virtual machines.
• Describe how to test survivable remote failover and recovery.
• Describe how to test redundancy of servers / control network / IPSI.
• Describe how to test calls to the voice mail (e.g. message coverage, message waiting indication test).
• Implementation Troubleshooting
• Describe how to verify system platform and template installation.
• Describe how to interpret and perform various maintenance functions using the CM maintenance commands (e.g., list command, status commands, display commands, list trace, etc.).
• Interpret and perform various maintenance functions using the web interface for CMM (e.g. ports status, Hunt group status).
• Given an IP connectivity problem, describe how to detect the problem using Trace Route, Ping, and/or Media Gateway / Media Server error reports.
• Given an IP and/or Media Gateway busy-tone troubleshooting scenario, identify the most probable cause of failure and solve the problem.
• Given a TDM/IP telephone troubleshooting scenario

Note:
1. 24 x 7 lab facilities
2. Remote Trainings Available on skype/ WebEx worldwide.
3. We are Not a Partner of Avaya.
4. Above Syllabus Downloaded from https://www.avaya-learning.com/