T VOICE Training Institute In Tamil Nadu

VOIP is offering Cisco T - Voice Training. We are providing hands-on practical training to both individuals as well as corporate professionals. We are Becoming One of The Best Cisco T - Voice Training Company in India. We also conduct Remote lab sessions and Skype video training sessions for Cisco T - Voice. We have the team of Certified Professional trainers, with Live instructor led hands-on Networking Courses, onsite training, Remote lab sessions and Skype video training sessions as well as Networking certification boot camps.

Objectives:

Upon completing this course, the student will be able to meet these overall objectives:

• Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
• Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager
• Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown
• Solve the common issues of an SAF-enabled network and CCD
• Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications
• Troubleshoot voice quality issues and issues that are related to media resources

Module 1: Introduction to Troubleshooting Cisco Unified Communications Solutions:

• Lesson 1: Identifying CiscUnified Communications Deployments
  • CiscUnified Communications Systems
  • Network Infrastructure
  • CiscUnified Communications Manager
  • Voice Clients
  • CiscApplications


• Lesson 2: Using Troubleshooting Methodology
  • Prepare Your Network for Troubleshooting and Recovery
  • Troubleshoot Systematically
  • Define the Problem
  • Gather Facts
  • Consider Possibilities
  • Create an Action Plan
  • Implement an Action Plan
  • Observe Results
  • Restart the Problem-Solving Process
  • Document Results


• Lesson 3: Using Troubleshooting and Monitoring Tools
  • Using CiscUnified Communications System Troubleshooting Tools
  • CiscUnified Serviceability
  • Controlling CiscUnified Communications Manager Services
  • Alarms
  • Traces
  • Trace Output
  • CiscUnified Communications Manager Dialed Number Analyzer
  • CiscUnified RTMT
  • Alerts
  • Syslog Viewer
  • Trace & Log Central
  • Performance Monitor and Data Logging
  • CiscUnified Reporting
  • CiscUnified Communications Manager CLI
  • CiscIOS Troubleshooting Tools
  • Sniffer Traces
  • Module 2: CiscUnified Communications Manager Troubleshooting


• Lesson 1: Troubleshooting Common Gateway and Endpoint Registration Issues
  • IP Phone Initialization
  • Troubleshooting Endpoints Using CiscUnified Communications Manager Tools
  • Troubleshooting Endpoints from Endpoints
  • MGCP Gateway Initialization and Communication
  • Verifying MGCP Gateway Status
  • H.323 and SIP Gateway Communications


• Lesson 2: Troubleshooting CiscUnified Communications Manager Availability Issues
  • CiscUnified Communications Manager System Stops Responding
  • CiscUnified Communications Manager Administration Does Not Display
  • Slow Server Response


• Lesson 3: Troubleshooting Database Replication Issues
  • Database Replication Issues
  • Diagnosing Database Replication Issues with CiscUnified Communications Manager
  • Resolving Database Replication Issues with CiscUnified Communications Manager


• Lesson 4: Troubleshooting LDAP Integration Issues
  • LDAP Integration Options with CiscUnified Communications Manager
  • Resolving Synchronization Issues in CiscUnified Communications Manager Using Active Directory
  • Resolving Authentication Issues in CiscUnified Communications Manager Using Active Directory
  • Module 3: Troubleshooting Call Setup Issues


• Lesson 1: Examining Call Setup Issues and Causes
  • Call Setup Issues
  • Single-Site Call Setup Failure
  • Intracluster Call Setup Failure
  • Intercluster Call Setup Failure


• Lesson 2: Troubleshooting On-Premises Single-Site Calling Issues
  • On-Premises Call Setup Issues
  • Digit Collection in CiscUnified Communications Manager
  • Partitions and CSSs
  • Troubleshooting Single-Site Call Setup Failure
  • One-Way Calling
  • Call-Forwarding Issues
  • Forwarding tVoice-Mail Issues


• Lesson 3: Troubleshooting On-Net Multisite Calling Issues
  • Multisite Dial Plan Issues
  • Overlapping Dial Plan
  • Intercluster Call Setup
  • Troubleshooting Gatekeepers
  • Troubleshooting CiscUnified Border Element
  • Immediate Remote-Call Drops


• Lesson 4: Troubleshooting Off-Net Calling Issues
  • Common Off-Net Calling Issues
  • Gateway Troubleshooting
  • Gateway Digit Collection and Analysis
  • Issues with Discard Digits Instruction
  • Dial Plan Issues
  • Troubleshooting Common Voice Call Issues
  • Globalized Call-Routing Issues
  • Module 4: SAF and CCD Issues


• Lesson 1: Troubleshooting SAF
  • Service Advertisement Framework
  • Troubleshooting SAF


• Lesson 2: Troubleshooting CCD
  • Call Control Discovery
  • Troubleshooting the SAF Client in CCD
  • Module 5: Troubleshooting CiscUnified Communications Manager Features and Application Issues


• Lesson 1: Troubleshooting Device Mobility Issues
  • Device Mobility and Its General Issues
  • Troubleshooting IP Infrastructure Problems
  • Troubleshooting Device Mobility Configuration Mismatches
  • Troubleshooting Device Mobility Call-Routing Problems
  • Troubleshooting Device Mobility Call Privilege Problems


• Lesson 2: Troubleshooting CiscExtension Mobility Issues
  • CiscExtension Mobility and Its General Issues
  • Troubleshooting CiscExtension Mobility Error Messages and Login and Logout Issues
  • Troubleshooting CiscExtension Mobility Call Privilege Problems
  • Troubleshooting CiscExtension Mobility Call-Routing Problems


• Lesson 3: Troubleshooting CiscUnified Mobility Issues
  • CiscUnified Mobility and Its General Issues
  • Troubleshooting CiscUnified Mobility Mobile Connect
  • Troubleshooting CiscUnified Mobility Mobile Voice Access
  • Troubleshooting Enterprise Feature Access and Dusting Feature Problems


• Lesson 4: Troubleshooting CiscUnified Communications Manager Native Presence Issues
  • Native CiscUnified Communications Manager Presence General Issues
  • Troubleshooting Line Presence Indications
  • Troubleshooting Trunk Presence Indications
  • Troubleshooting Historical Presence Indications
  • Module 6: Voice Quality and Media Resources Issues


• Lesson 1: Troubleshooting MOH Issues
  • MOH Review
  • MOH Performance
  • Troubleshooting MOH Registration and Nonresponsive Software Issues
  • Tuning MOH Loudness
  • TOH Instead of MOH
  • Troubleshooting Multicast MOH
  • Troubleshooting Multicast MOH from Branch Router Flash


• Lesson 2: Troubleshooting MTP Issues
  • MTP Review
  • Troubleshooting MTP Registration and Nonresponsive Software Issues
  • MTP Allocation


• Lesson 3: Troubleshooting Issues with Conferences
  • Conferencing in CiscUnified Communications
  • Troubleshooting Conference Bridge Registration and Nonresponsive Software Issues
  • Troubleshooting Ad Hoc Conferencing
  • Troubleshooting Meet-Me Conferencing


• Lesson 4: Troubleshooting Transcoder Issues
  • Transcoder Review
  • Troubleshooting Transcoder Registration Issues
  • Troubleshooting Transcoder Allocation


• Lesson 5: Troubleshooting Issues with RSVP Agents
  • RSVP CAC
  • Troubleshooting the RSVP Agent Registration
  • Troubleshooting the RSVP CAC Operation
  • Troubleshooting Intercluster RSVP with SIP Preconditions


• Lesson 6: Troubleshooting Voice Quality Issues
  • Voice Quality Issues in CiscUnified Communications Systems
  • QoS Requirements and QoS Policy
  • Identifying and Isolating Voice Quality Problems
  • Troubleshooting Layer 2 Quality Problems
  • Troubleshooting Voice Quality Issues on a Gateway
  • Sample Troubleshooting Scenarios


• Lab Outline
  • Lab 2-1: Troubleshooting Gateway and Endpoint Registration Issues
  • Lab 2-2: Troubleshooting LDAP Integration Issues (Optional)
  • Lab 3-1: Troubleshooting On-Net Single-Site Calling Issues
  • Lab 3-2: Troubleshooting On-Net Multisite Calling Issues
  • Lab 3-3: Troubleshooting Off-Net Calling Issues
  • Lab 3-4: Troubleshooting Globalized Call-Routing Issues
  • Lab 4-1: Troubleshooting SAF Client and Forwarder Issues
  • Lab 5-1: Troubleshooting Device Mobility Issues
  • Lab 5-2: Troubleshooting CiscExtension Mobility Issues
  • Lab 5-3: Troubleshooting CiscUnified Mobility Issues
  • Lab 5-4: Troubleshooting CiscUnified Communications Manager Native Presence Issues (Optional)
  • Lab 6-1: Troubleshooting MOH Issues
  • Lab 6-2: Troubleshooting Transcoder Issues
  • Lab 6-3: Troubleshooting Issues with RSVP Agents
  
  
  Note:
  1. 24 x 7 lab facilities
  2. Remote Trainings Available on skype/ WebEx worldwide.
  3. We are Not a Partner of Avaya.