Avaya AES with Nice Call Recorder Training
Unlock the power of Avaya AES with NICE Call Recorder – Join now for expert-led training!
Avaya AES with NICE Recorder Training
The Avaya AES with NICE Recorder Training at VoIP Trainers teaches you how to integrate Avaya Aura Application Enablement Services (AES) with NICE Recorder systems. This training covers how to set up and manage the integration, ensuring effective recording and analysis of communications within your Avaya system. You’ll learn how to configure and maintain this setup, which helps with optimizing call recording and compliance. This training is perfect for professionals who want to improve their skills in managing and troubleshooting these systems.
Unique Offerings from VoIP Trainers
Comprehensive Training Programs
Courses range from basic VoIP concepts to advanced networking skills, ensuring practical knowledge and certifications.
Hands-On Labs
Engage in real-world scenarios, allowing you to practice and apply your skills in a controlled environment.
Expert Instructors
Learn from seasoned industry professionals who share insights and best practices to enhance your learning experience.
Customized Training Solutions
We tailor sessions to meet specific organizational needs, ensuring relevant knowledge for your team.
Ongoing Support
Enjoy continued support and resources to stay updated with the latest VoIP trends and technologies.
Networking Opportunities
Connect with peers and industry experts to build valuable relationships and expand your professional network.
Avaya AES with NICE Recorder Training Syllabus
- Overview of Avaya Application Enablement Services (AES)
- Key Features and Architecture
- Licensing and Deployment Scenarios
- Integrating AES with Avaya Communication Manager
- Introduction to NICE Call Recorder
- Features and Capabilities of NICE Recording
- Understanding Call Flow and Voice Data Capture
- NICE Recorder Architecture and ComponentS
- Configuring Avaya AES for Integration with NICE
- CTI (Computer Telephony Integration) with NICE
- Working with DMCC (Device, Media, and Call Control) API
- Setting Up Recording Rules for Voice Capture
- Installing NICE Call Recording Server and Components
- System Configuration and Customization
- Managing Channels and Audio Sources
- Configuring Avaya Communication Manager for Call Recording
- User and Security Management
- Backup, Archiving, and Data Retention Policies
- Monitoring and Troubleshooting
- Performance Tuning and Best Practices
- Speech Analytics and AI-driven Insights
- Quality Monitoring and Reporting
- Integrating NICE with Third-Party Applications
- Managing Large-Scale Deployments
- Setting Up and Configuring Avaya AES
- Configuring NICE Recorder for Call Capture
- Live Call Recording and Playback
- Troubleshooting Common Issues
- Review of Key Concepts
- Final Practical Exam
- Certification Guidelines and Next Steps
Prerequisites for Avaya AES with NICE Recorder Training:
- VOIP and telephony knowledge essential.
- Basic Avaya Aura familiarity recommended.
- Networking fundamentals required.
- Windows OS proficiency needed.
- Call center knowledge beneficial.
- IT or support experience helpful.
Learning Objectives for Avaya AES with NICE Recorder Training
- Understand how Avaya AES integrates with NICE Recorder.
- Configure NICE Recorder for Avaya communication recording.
- Manage and customize recording settings effectively.
- Troubleshoot issues between AES and NICE Recorder.
- Optimize recording performance and reliability.
Why Choose VOIP Trainers?
At VOIP Trainers, we offer industry-leading training with hands-on labs, placement assistance, and real-time projects. Our expert trainers make learning easy through engaging animation videos, simplifying complex concepts. Experience top-notch education designed for practical understanding, ensuring you’re job-ready from day one.
Frequantly Asked Questions
Our training covers Avaya AES integration with Nice Call Recorder, including installation, configuration, and troubleshooting.
The training is conducted both online and offline at VoIP Trainers.
This training is ideal for IT professionals and network engineers looking to specialize in Avaya AES and call recording solutions.
Yes, our training is 100% practical, ensuring hands-on experience with Avaya AES and Nice Call Recorder.
Yes, we offer a free demo class to give you an overview of our comprehensive training program.