Refund Policy
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ensuring a respectful and productive learning environment.
Refund Policy
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At VoIP Trainers, we strive to ensure the best learning experience for all our students. However, we understand that there may be situations where a refund is necessary. Please read our refund policy carefully to understand the terms and conditions.
1. Eligibility for Refund
- Refund requests must be made within 7 days of course enrollment.
- Refunds are applicable only if less than 20% of the course content has been accessed.
- Refunds are not applicable for any course marked as non-refundable during purchase.
2. Process for Refund
- To initiate a refund, please email us at info@voiptrainers.com with your purchase details, including the order ID and reason for the refund request.
- Our team will review your request and respond within 5 business days.
3. Refund Approval
- Approved refunds will be processed within 7-10 business days to the original payment method.
- Transaction fees, if any, may be deducted from the refund amount.
4. Non-Refundable Conditions
Refunds will not be granted in the following cases:
- If the student has completed over 20% of the course content.
- For courses purchased during promotional offers or using discount codes.
- Failure to attend live classes or webinars, unless the issue is on our end.
5. Additional Notes
- VoIP Trainers reserves the right to modify this refund policy without prior notice.
- Refund disputes will be resolved at the sole discretion of VoIP Trainers.
For further assistance, feel free to reach out to our support team at info@voiptrainers.com.
We appreciate your understanding and are committed to providing a high-quality learning experience!