Avaya Aura Communication Manager Administration Training
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Avaya Aura Communication Manager Administration Training
The Avaya Aura Communication Manager Administration Training at VoIP Trainers offers a thorough overview of managing and administering the Communication Manager (CM) system. Participants will learn to navigate CM hardware, ensure system survivability, and use administration interfaces effectively. The course covers essential topics including license settings, System Access Terminal (SAT) commands, managing various endpoints (digital, analog, and IP), and key features like Feature Access Codes (FAC) and Classes of Service (COS). It also addresses group features, maintenance, and security, with practical modules on real-time monitoring, generating reports, and configuring SIP clients. By the end, learners will be well-prepared to manage and secure Avaya Aura Communication Manager efficiently.
Unique Offerings from VoIP Trainers
Comprehensive Training Programs
Courses range from basic VoIP concepts to advanced networking skills, ensuring practical knowledge and certifications.
Hands-On Labs
Engage in real-world scenarios, allowing you to practice and apply your skills in a controlled environment.
Expert Instructors
Learn from seasoned industry professionals who share insights and best practices to enhance your learning experience.
Customized Training Solutions
We tailor sessions to meet specific organizational needs, ensuring relevant knowledge for your team.
Ongoing Support
Enjoy continued support and resources to stay updated with the latest VoIP trends and technologies.
Networking Opportunities
Connect with peers and industry experts to build valuable relationships and expand your professional network.
Avaya Aura Communication Manager Administration Syllabus
- Overview of Avaya Aura Collaboration Applications architecture.
- Key features and functionalities.
- Licensing and deployment models.
- Overview of Avaya Aura Breeze architecture and components.
- Installation and configuration of Breeze applications.
- Integrating Breeze with other Avaya solutions.
- Installation and configuration of Avaya Aura Messaging.
- Integrating voicemail and unified messaging services.
- User management and feature configuration.
- Understanding Presence Services and its role in collaboration.
- Configuration and management of Presence Services.
- Integrating Presence Services with collaboration applications.
- Overview of AES in the context of collaboration applications.
- Configuring AES for third-party application integration.
- Troubleshooting AES-related issues.
- User management and access control for collaboration applications.
- Configuring application features and policies.
- Monitoring application performance and usage.
- Common issues and troubleshooting techniques for collaboration applications.
- Best practices for maintenance and upgrades.
- Implementing backup and disaster recovery strategies.
- Practical exercises in installing, configuring, and managing collaboration applications.
- Real-world scenarios for troubleshooting and support.
- Review of key concepts and best practices.
- Preparing for Avaya certification exams related to collaboration applications.
Prerequisites for Avaya Aura Communication Manager Administration Training
- Basic understanding of telephony and VoIP concepts.
- Familiarity with LANs and WANs in telephony.
- Knowledge of IP addressing and networking protocols.
- Experience with command-line interfaces (CLI).
- Exposure to traditional PBX systems is helpful.
- Basic computer skills and web interface use.
These prerequisites aid in effective course participation but are not strict requirements.
Learning Objectives for Avaya Aura Communication Manager Administration Training
- Understand Avaya Communication Manager architecture and hardware components.
- Master duplication and survival strategies for reliability.
- Use Avaya interfaces for system administration and license management.
- Utilize SAT commands and check software versions for troubleshooting.
- Configure and manage digital, analog, and IP endpoints.
- Implement basic features like FAC, TTI, COS, and COR.
- Apply advanced features such as call park and station lock.
- Manage call pickup groups for collaboration.
- Perform routine maintenance, handle alarms, and enhance security.
- Monitor system status, generate reports, and configure SIP clients.
Why Choose VOIP Trainers?
At VOIP Trainers, we offer industry-leading training with hands-on labs, placement assistance, and real-time projects. Our expert trainers make learning easy through engaging animation videos, simplifying complex concepts. Experience top-notch education designed for practical understanding, ensuring you’re job-ready from day one.
Frequantly Asked Questions
The training includes comprehensive coverage of Avaya Aura Communication Manager features, administration, and troubleshooting.
This training is ideal for network administrators, telecom engineers, and IT professionals seeking expertise in Avaya Aura Communication Manager.
Basic knowledge of telecommunications and networking is recommended but not mandatory for this training.
Yes, VoIP Trainers emphasizes 100% practical training to ensure hands-on experience with Avaya Aura Communication Manager.
Yes, VoIP Trainers offers a free demo class to give prospective students an overview of the Avaya Aura Communication Manager Administration Training.